Address: 909 SE 2ND ST, HOXIE, AR 72433-2528, United States
Telephone: +1 (908) 319-0111
Email address: solutions@lumavino.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)
This Privacy Policy applies to all personal data processing activities carried out by Lumavino (hereinafter referred to as “we”, “us”, or “our”) through our online store.
1. Scope of Application
This policy applies to personal information collected when you:
Visit or browse our online store
Create an account
Place an order
Contact customer support
Subscribe to communications
This policy governs all data processing activities conducted through our online store.
2. Information Collection and Cookies
We may collect information through both direct input and automated technologies, including:
Name and contact details
Delivery and billing information
Order and transaction records
Device information and IP address
Website interaction data
Cookies
Cookies are small text files stored on your device to:
Maintain shopping cart functionality
Remember user preferences
Improve website performance
Analyze browsing behavior
Cookies are used only after users are informed and, where required, provide consent. You may manage or disable Cookies through your browser settings. Disabling Cookies may affect certain website functions.
3. Purpose of Information Use and Sharing
We process personal data strictly for legitimate and necessary purposes, including:
Processing orders and providing purchased services
Customer communication and support
Improving website usability and service quality
Fraud detection and transaction security
Meeting record-keeping requirements
We do not sell personal data.
Information may be shared only where necessary to fulfill order processing, ensure transaction security, or meet compliance-related obligations. Data sharing is limited to the minimum necessary scope.
4. Data Storage and Cookies Management
We retain personal information only for as long as necessary to fulfill the stated purposes or to meet operational record requirements.
Appropriate technical and organizational measures are implemented to protect data against unauthorized access, loss, alteration, or disclosure.
Cookies Storage
Cookies are stored only after user awareness and authorization where required.
Users may withdraw consent at any time by adjusting browser settings.
Withdrawal of consent may limit certain website features.
5. User Rights
Under applicable data protection principles, you have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of personal data under applicable conditions
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent
Withdrawal of consent does not affect processing conducted prior to withdrawal.
Requests related to your rights may be submitted using the contact details below.
6. Legal Basis for Data Processing (Under the GDPR Policy)
We process personal data based on the following legal grounds:
To process orders and provide purchased products and related services.
For newsletter subscriptions and marketing communications. Consent may be withdrawn at any time.
For tax, accounting, and regulatory purposes.
To improve user experience, enhance website functionality, and prevent fraudulent activities.Where legitimate interests are relied upon, we ensure that your fundamental rights are not overridden.
7. Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Address: 909 SE 2ND ST, HOXIE, AR 72433-2528, United States
Telephone: +1 (908) 319-0111
Email address: solutions@lumavino.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)
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